Philippine Airlines has selected IBS Software's cloud-based iCargo platform to replace its current cargo system. The implementation is intended to extend iCargo's capabilities across PAL's domestic and international cargo operations.
IBS Software will support PAL's modernisation programme with functions covering the airline's business requirements. For international shipments, iCargo is designed to handle customs reporting, duties and taxes settlement, and regulatory compliance, while also supporting domestic cargo movements. IBS Software says iCargo already serves carriers with a similar combination of domestic and international demands, giving it the flexibility and scale to manage both.
PAL expects the transition to address operational requirements including system performance and data analytics. The platform is intended to provide faster shipment processing, greater reliability and end-to-end shipment visibility, while reducing manual intervention and enabling more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in modernising the airline's cargo business. He said PAL needs a system that increases visibility and improves operational efficiency as it grows across its domestic and international network, adding that the carrier sees iCargo as a key enabler of its long-term cargo transformation strategy.